C
Cole
We run a mixed environment of Win XP Pro, Vista and MAC OSX 10.4. The email
we use is a leased Exchange Service 2003 and 2007 with Outlook 2003 and Mac
Entourage 2004 v10.4 desktop clients.
Our calendar has been fine up until yesterday when we attempted to synch the
Mac using Entourage 2004 with our new iPhone.
Upon looking at the synched data in the iPhone we noticed that the calendar
scheduling was duplicated and even triplicated.
I took a look at the calendar data both in Outlook 2003 and in Entourage
2004 for Mac and what I saw was it had taken the individual details of a
caldendar transaction and broken them up into individual entries. By this I
mean that if a calendar entry had a reminder, an alarm, was reoccuring. It
would break this single entry into 3 seperate entries.
Before I started this process I had exported all the calendar entries to a
PST file from Outlook 2003 so I deleted all the calendar entries and tried
again.
This time I imported the calendar entries from an Outlook 2003 PST into
Outlook 2003 and sure enough when it finished importing it had likewise
broken up all the calendar entries into multiple transactions. There
appeared to be no consistency of when it would seperate a transaction and
when it wouldn't.
I have tried this several times and it consistently does the same thing each
time.
Is there a soloution to this problem. Why is it not keeping all the
Calendar data together for each calendar item.
While these appear to be duplicate items they are only duplicates by the
bases of the subject. date and time of the event. But if there are any
additonal reminders, alarms, reoccuring events then it creates a seperate
entry for each one of these instead of having them all in one record.
What's causing this and how do i fix it.
Thanks
we use is a leased Exchange Service 2003 and 2007 with Outlook 2003 and Mac
Entourage 2004 v10.4 desktop clients.
Our calendar has been fine up until yesterday when we attempted to synch the
Mac using Entourage 2004 with our new iPhone.
Upon looking at the synched data in the iPhone we noticed that the calendar
scheduling was duplicated and even triplicated.
I took a look at the calendar data both in Outlook 2003 and in Entourage
2004 for Mac and what I saw was it had taken the individual details of a
caldendar transaction and broken them up into individual entries. By this I
mean that if a calendar entry had a reminder, an alarm, was reoccuring. It
would break this single entry into 3 seperate entries.
Before I started this process I had exported all the calendar entries to a
PST file from Outlook 2003 so I deleted all the calendar entries and tried
again.
This time I imported the calendar entries from an Outlook 2003 PST into
Outlook 2003 and sure enough when it finished importing it had likewise
broken up all the calendar entries into multiple transactions. There
appeared to be no consistency of when it would seperate a transaction and
when it wouldn't.
I have tried this several times and it consistently does the same thing each
time.
Is there a soloution to this problem. Why is it not keeping all the
Calendar data together for each calendar item.
While these appear to be duplicate items they are only duplicates by the
bases of the subject. date and time of the event. But if there are any
additonal reminders, alarms, reoccuring events then it creates a seperate
entry for each one of these instead of having them all in one record.
What's causing this and how do i fix it.
Thanks