Calendar locks up

[kelkins]

Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: Exchange When I switch to calendar, I get the spinning beach ball for 10 minutes or more. Finally, it displays an old version of the calendar and the error message:

An unknown error (-116) occurred.

This only happens on one of two desktop computers and never on my laptop.

I've reinstalled Entourage, performed a Test identity and eliminated an event that I thought was problematic. None of this works.

Thanks in advance any advice you can give.

 

[p38]

I am having the same problem all of a sudden. I am running the latest version of Leopard on a G5 desktop Mac.

 

[kelkins]

OK, p38, without the help of the MVP folks on the forum here, here's how I solved the problem. On a desktop that would actually open the calendar, I ran a script program that I found online. It was something like, "Script to remove duplicate calendar items."

Can't remember where I found it. But it worked.

Good luck with your problem. Maybe our next issue with this crappy microsoft software will attract the interest of the "experts" here.

 

[Diane Ross]

"Script to remove duplicate calendar items."

To get rid of duplicates use one of the scripts on this page.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[p38]

thanks kelkins.
However running the script I found at http://www.entourage.mvps.org/faq_topic/duplicates.html
did not work.

I should note that my problem is a complete lock up of Entourage with out an errror message. not quite what you had kelkins.

My work around was to create another identity and move all my mail to the new identity. However I lost all of my folder structure as a new structure was created, with one folder containing all of my previous structure. The calendar in the new structure works fine.

 

[Diane Ross]

My work around was to create another identity and move all my mail to the new
identity. However I lost all of my folder structure as a new structure was
created, with one folder containing all of my previous structure. The
calendar in the new structure works fine.

You simply drag the folders from the main.rge folder to the default folder
or folders "On My Computer". You must move the messages to default folders
(Inbox, Drafts, Sent) The folders you created can be dragged to the correct
destination.

See these movies for dealing with MBOX and .rge files.

<http://www.entourage.mvps.org/video/index.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>