Calendar shows Free Item as Busy (Blue Color)

[Abhijeet Nigam]

Hi ,
I have a strange issue with one of my user(UserB). User A has sent a all day
event to UserB. This All day event is from Day1 to Day 6. the meeting is set
as Free. All the members of the meeting can be seen as Free in Free/busy
information except UserB. If look at UserB in Free/busy , he is shown as Busy
(Blue Color) in scheduling.
I also created a test meeting (All day Event ) and it works in similar
fashion.
I tried cleanfreebusy switch however no change

Any advice please

 

[Diane Poremsky [MVP]]

So all free appointments on UserB's calendar are marked busy?

What version of Outlook and Exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




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[Nikki Peterson]

What version of Outlook do each of these clients use? (Please
include the patch level)

Are these clients: Roaming, Cached Mode?

What version of Exchange is being used? (Again, please include
the patch level)

Have you checked to see what shows on Outlook Web Access?

Nikki


So all free appointments on UserB's calendar are marked busy?

What version of Outlook and Exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Abhijeet Nigam]

We hvae exchange 2003 server and Outlook 2003
One more thing , samething happens in OWA also

What version of Outlook do each of these clients use? (Please
include the patch level)

Are these clients: Roaming, Cached Mode?

What version of Exchange is being used? (Again, please include
the patch level)

Have you checked to see what shows on Outlook Web Access?

Nikki


So all free appointments on UserB's calendar are marked busy?

What version of Outlook and Exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi ,
I have a strange issue with one of my user(UserB). User A has sent a all
day
event to UserB. This All day event is from Day1 to Day 6. the meeting is
set
as Free. All the members of the meeting can be seen as Free in Free/busy
information except UserB. If look at UserB in Free/busy , he is shown as
Busy
(Blue Color) in scheduling.
I also created a test meeting (All day Event ) and it works in similar
fashion.
I tried cleanfreebusy switch however no change

Any advice please

 

[Nikki Peterson]

Are they COMPLETELY up to date on ALL patches?

The issue you describe was fixed with an update.

Nikki

We hvae exchange 2003 server and Outlook 2003
One more thing , samething happens in OWA also

What version of Outlook do each of these clients use? (Please
include the patch level)

Are these clients: Roaming, Cached Mode?

What version of Exchange is being used? (Again, please include
the patch level)

Have you checked to see what shows on Outlook Web Access?

Nikki


So all free appointments on UserB's calendar are marked busy?

What version of Outlook and Exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


message

Hi ,
I have a strange issue with one of my user(UserB). User A has sent a all
day
event to UserB. This All day event is from Day1 to Day 6. the meeting is
set
as Free. All the members of the meeting can be seen as Free in Free/busy
information except UserB. If look at UserB in Free/busy , he is shown as
Busy
(Blue Color) in scheduling.
I also created a test meeting (All day Event ) and it works in similar
fashion.
I tried cleanfreebusy switch however no change

Any advice please

 

[Abhijeet Nigam]

Please provide the update information so that I can check on the server

Are they COMPLETELY up to date on ALL patches?

The issue you describe was fixed with an update.

Nikki

We hvae exchange 2003 server and Outlook 2003
One more thing , samething happens in OWA also

What version of Outlook do each of these clients use? (Please
include the patch level)

Are these clients: Roaming, Cached Mode?

What version of Exchange is being used? (Again, please include
the patch level)

Have you checked to see what shows on Outlook Web Access?

Nikki


So all free appointments on UserB's calendar are marked busy?

What version of Outlook and Exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


message

Hi ,
I have a strange issue with one of my user(UserB). User A has sent a all
day
event to UserB. This All day event is from Day1 to Day 6. the meeting is
set
as Free. All the members of the meeting can be seen as Free in Free/busy
information except UserB. If look at UserB in Free/busy , he is shown as
Busy
(Blue Color) in scheduling.
I also created a test meeting (All day Event ) and it works in similar
fashion.
I tried cleanfreebusy switch however no change

Any advice please

 

[Nikki Peterson]

Description of the Outlook 2003 post-Service Pack 3 hotfix package: December
7, 2007
http://support.microsoft.com/?id=935411

Nikki

Please provide the update information so that I can check on the server

Are they COMPLETELY up to date on ALL patches?

The issue you describe was fixed with an update.

Nikki

message
We hvae exchange 2003 server and Outlook 2003
One more thing , samething happens in OWA also

What version of Outlook do each of these clients use? (Please
include the patch level)

Are these clients: Roaming, Cached Mode?

What version of Exchange is being used? (Again, please include
the patch level)

Have you checked to see what shows on Outlook Web Access?

Nikki


So all free appointments on UserB's calendar are marked busy?

What version of Outlook and Exchange?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


message

Hi ,
I have a strange issue with one of my user(UserB). User A has sent a
all
day
event to UserB. This All day event is from Day1 to Day 6. the meeting
is
set
as Free. All the members of the meeting can be seen as Free in
Free/busy
information except UserB. If look at UserB in Free/busy , he is shown
as
Busy
(Blue Color) in scheduling.
I also created a test meeting (All day Event ) and it works in similar
fashion.
I tried cleanfreebusy switch however no change

Any advice please