Calendar stopped synching with exchange server

[pneill]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: Exchange

My exchange / entourage step up was working perfectly, but recently I noticed that the calendar synching stopped working. E-mail still synchs just fine. Any idea what I can do to get synching to work again?

 

[Mu Zhang[MSFT]]

Could you provide more information about "Calendar stopped syncing"? What
did you see for certain events?

You could try right clicking the calendar folder and select "Synchronize
now" from the menu. This will force calendar to sync. Let me know whether
this fixes your issue.

Mu

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: Exchange

My exchange / entourage step up was working perfectly, but recently I noticed
that the calendar synching stopped working. E-mail still synchs just fine. Any
idea what I can do to get synching to work again?

--
Mu Zhang
Microsoft Corporation
Macintosh Business Unit


This posting is provided "AS IS" with no warranties, and confers no rights

 

[pneill]

My whole calendar used to synch just fine. But then about a week ago it stopped synching. So events that are added to my calendar at work aren't be updated in the calendar displayed in Entourage.

I tried to do exactly what you descibed, but it doesn't seem to have an impact. Is there a way I can sniff the packets to see if the call is being made or an error code is being returned? (I have an traffic sniffer).

 

[rlobrecht]

My whole calendar used to synch just fine. But then about a week ago it stopped synching. So events that are added to my calendar at work aren't be updated in the calendar displayed in Entourage.

I tried to do exactly what you descibed, but it doesn't seem to have an impact. Is there a way I can sniff the packets to see if the call is being made or an error code is being returned? (I have an traffic sniffer).

I'm having an identical issue. Tried the Synchronize now. New
calendar events added via WM phone, OWA, or Outlook aren't syncing to
Entourage. They sync to all the other apps/devices.

 

[rlobrecht]

I'm having an identical issue. Tried the Synchronize now. New
calendar events added via WM phone, OWA, or Outlook aren't syncing to
Entourage. They sync to all the other apps/devices.

After some further searching I found this thread
http://groups.google.com/group/micr...ourage/browse_thread/thread/5404c7d360b03d56#

which has this suggestion, which seems to be working for me:

"you may want to empty your Calendar's cache and resynchronize:

1. Right-click the Calendar in the folder list on the left and select
Folder Properties.

2. Click the Empty button to empty the local Entourage cache. It will
immediately begin synchronizing. "

 

[pneill]

Thanks, rlobrecht. That worked.

Mu Zhang, any idea what caused this?

 

[Mu Zhang[MSFT]]

It is somehow your sync map in the calendar cache has the wrong information,
which blocks syncing for some events. Empty the cache will force Entourage
to re-sync everything from your server and reset your sync map.

Thanks, rlobrecht. That worked.

Mu Zhang, any idea what caused this?

--
Mu Zhang
Microsoft Corporation
Macintosh Business Unit


This posting is provided "AS IS" with no warranties, and confers no rights

 

[Kristjan Kristinsson]

Problem is that it will fail again, and again..
Resetting the cache is just a temporary fix.

We have the same problem here, with alot of clients, so we stopped using entourage, as we could get no support from any forum.

 

[gbpenn]

I am having the same issue, for what it's worth. Kristjan is right, this is bound to fail again, empty cache just removes the block. But what blocked it?!