Calendaring Delegate Problems

[Hat]

I have a user who is delegate for several room calendars at her
building. The delegation works just fine in Outlook 2001 and Outlook
2003. The exchange server has the account settings right.

She cannot manage the calendars in Entourage. She's running OS X 10.3.9
and Entourage 11.2.5.

She receives the meeting notices for all the meetings in her inbox
(which is right). When she tries to accept meetings, she gets a notice
in that message - "To manage events on behalf of xxxxxxxx, you must
configure your delegation settings" We've done that and they look fine
in Accounts, Delegates tab.

What I've done on the Exchange side:

Created a NEW meeting room - set delegation rights, giving the user
delegate responsibilities.
Created the delegation settings in Entourage (on the users account
settings)

Deleted all permissions on all the meeting rooms and set them up new.
Created the delegation settings in Entourage (on the users account
settings)

Nothing changes - she still receives the notice that she needs to set
up delegation settings.

ALSO - I've rebuilt her database.

Any saviors out there who can help me out?

Hat

 

[Hat]

Folks - I am STILL having this problem. Does anyone out there have any
ideas of how I can fix it?

 

[Bill Robertson]

Hat,

We had some problems getting this to work. What we found was that when doing
the "Users I am a delegate for" Account Settings, we had to click on "Add",
Find the user name of the conference room, then click the "Advanced" button
at the lower left of that pane, and enter the user name, email address and
domain name of the conference room account.

This seemed to work for us.

I believe it was also necessary on the other side, that is, setting up the
permission on the conference room account, that the entire mailbox has to be
visible, while only the calendar is editable.

Hope this helps.

Bill