Calendars Duplicated + Time Zones Messed Up Between Locations

[sav2880]

I have a user who has an interesting problem. There are a lot of
variables so I will lay them out as best as I can.

The user went to Las Vegas (I'm in Columbus), and upon his return, his
calendar, contacts, tasks, all of his "default" folders were somehow
duplicated with the same name (he has 2 Calendar entries for example),
and the actual default calendar shows all of his appointments as being
three hours later than they were, the same default time zone as he was
in when he was in Vegas.

He has three machines which check the Exchange Server .... a Blackjack
phone which uses DirectSync, a personal laptop and work desktop. The
phone of course automatically changes time zones when it moves, and I
think he did have to reset the partnership with the phone once during
his trip, but that should not have caused everything to duplicate,
should it have?

Anyways, is there an easy way without blowing lots of stuff away and
recreating it for me to get all of the appointments which are off by
three hours back on where they should be, and any hypothesis on how
something like this could happen?

Thanks!

-Scott

 

[Brian Tillman]

He has three machines which check the Exchange Server .... a Blackjack
phone which uses DirectSync, a personal laptop and work desktop. The
phone of course automatically changes time zones when it moves, and I
think he did have to reset the partnership with the phone once during
his trip, but that should not have caused everything to duplicate,
should it have?

Anyways, is there an easy way without blowing lots of stuff away and
recreating it for me to get all of the appointments which are off by
three hours back on where they should be, and any hypothesis on how
something like this could happen?

If his _folders_ are all duplicated, it sounds like a mail profile issue.
Are these folders all under the same root (i.e., Mailbox - Username) or are
they under their own root? If separate, what is the location of the extra
data store? Right-click and choose Properties, then Advanced. WHat is
contained in the top text field?

I do think that the time change on the duplicated appoiintments was caused
by synching with a device whose time zone changed.