Calling all Project Gurus - Project 2003 web client hangs on prereq.asp

C

Chris Henderson

Hi there,

We have one Project 2003 server and several Projecdt 2003 clients in our
corporation. We are upgrading them with new XP machines and are finding
that when the user connects to the project web page e.g.
http://projserv/projectserver it just hangs there on the Prereq.asp page.
Can anybody help me troubleshoot this issue?

Thanks in advance,

Chris
 
B

Bob

Chris,

If you are stuck on the license page -

You need to delete, reinstall, and register the active X
components.

First, go to ie > tools > internet options > settings >
view objects. Delete the two files PJ11enuC Class and
PjAdoInfo3 Class.

Then go to projectserver. The controls should reload and
all will be well.

If this doesn't work, see Knowledge Base article 818046
on how to manually delete all of them and reinstall.

Good Luck,
Bob
 
C

Chris Henderson

Thanks Bob, this worked.

Chris

Bob said:
Chris,

If you are stuck on the license page -

You need to delete, reinstall, and register the active X
components.

First, go to ie > tools > internet options > settings >
view objects. Delete the two files PJ11enuC Class and
PjAdoInfo3 Class.

Then go to projectserver. The controls should reload and
all will be well.

If this doesn't work, see Knowledge Base article 818046
on how to manually delete all of them and reinstall.

Good Luck,
Bob
 

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