Can´t initiate Phonecalls from the address book

J

JoBa

MS Outlook 2007 & Office Communicator 2007 R2:

After marking a contact entry in my Outlook Contact Folder I click on the
Phone icon to call a contact. Ususally the Office Communicator handles the
call but sometimes i get a popup window instead. Title of the popup window:
"New Call" with fields to choose a contact to call, a button "Start Call"
etc...
Restarting Outlook and the Comunicator solves the problem.

Does somebody have the same problems? Any solutions? How does Outlook
usually deliver the call to the communicator - maybe a service has a problem?
 

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