T
Tim
Hi there,
MS Office 2000
I would like a database to work like this:
A table to contain company name, address, telephone, fax etc....
Each time a customer calls with a problem I want to be able to call up their
details whilst "opening" a new fault record and raising a unique fault
reference. The fault will stay "open" and can be called up by the ref no
until it is resolved and "closed". Upon closure a note would be made on
customer details?
Is this possible and if so any advise would be gratefully accepted.
Tim.
MS Office 2000
I would like a database to work like this:
A table to contain company name, address, telephone, fax etc....
Each time a customer calls with a problem I want to be able to call up their
details whilst "opening" a new fault record and raising a unique fault
reference. The fault will stay "open" and can be called up by the ref no
until it is resolved and "closed". Upon closure a note would be made on
customer details?
Is this possible and if so any advise would be gratefully accepted.
Tim.