Can completed tasks be rid of from the notifications?

[åŠæ–°ä¸æ—§]

Hi, Sir, we are using Ps2007+PWA running projects which have several hundreds
tasks in 2 years. We have a problem that:
Eventhough we have turned-off "publish" to remove completed tasks from team
member's tasks list, team member's still receive "tasks change" notifications
with those completed tasks. This issue is really annoyed, because we need
notification email to let team members know if any changes happened on their
tasks, but these valuable information actually flooded by many completed
tasks which its information, "100% done from early activities", is no value
to the team members.
Could anyone tell me if we could optimize the notification email that only
send change for the tasks that indeed changed this time?


Thanks in advance,

JJin

 

[Dale Howard [MVP]]

JJin --

You are continuing to see an unfixed bug. There is no solution to the
problem since this is a bug, and not an actual design feature of the
software. There is no way to optimize the notification e-mail messages.
The only solution is to TURN OFF the slew of e-mails your team members are
getting from Project Server 2007 about changed tasks. At this point, I
wonder how many of your team members are ignoring all e-mails from Project
Server, or worse still, how many have created Rules in Outlook that send
Project Server e-mails to the Recycle Bin.

There is a rapid way that the Project Server administrator can turn off the
e-mail subscription for changed tasks. Refer to the following FAQ:

http://www.projectserverexperts.com/ProjectServerFAQKnowledgeBase/SetDefaultEmailSubscriptions.aspx

Please note that if your Project Server administator (and probably a SQL
Server DBA) follow the steps in the FAQ, your team members will still
receive an e-mail message each time they are assigned to new tasks in a
project or tasks in a new project. Hope this helps.

 

[chicagohunter]

I hope Microsoft spends more time this next go around QA testing their
product. I would prefer that over more features especially given the numerous
issues with PS 2007. Anyway Microsoft has not released a fix because they
said it would have to touch too many components and cause more harm than
good.

So, one of our developers actually developed a workaround in less than a
week that intercepts the notification messages and only sends emails when the
tasks are new or have been changed. He compares a couple fields between the
draft and published database and if they are the same no notification is
sent. He also updated the format of the email so that it includes a hyperlink
which the out of the box notifications do not contain. It can be done if you
have a seasoned developer on staff and it can be done with only moderate
effort.