Can get contact up on outgoing email

[Bill Dixon]

I recently reinstalled Outlook 2000. When I try and use
the address book through the To: function I get the
following error message "the address book could not be
displayed. the contacts folder associated with this
address book could not be opened; it may have been moved
or deleted, or you do not have permission....see help to
fix" I hit OK and the select names comes up, in the right
corner is a drop down menu with "contacts" displayed. I
drop it down and a second "contacts" (under Outlook
address book) is displayed. when a change it to that one,
I get my contacts back. Problem is I have to do this
every time. I have tried the following
file.folder.properties for contacts.outlook address
book.and unchecking the "show this folder as an email
address book"....but this only removes the "good"
contacts. When i go back the bad/blank one is still
there. How do I get rid of the bad one and keep the good
one.

Thanks
Bill Dixon

 

[Sue Mosher [MVP-Outlook]]

The easiest way to get rid of the bad one may be to remove the Outlook
Address Book service, restart Outlook, then add the Outlook Address Book
service back in.

 

[Guest]

Thanks....can you give me exact directions on how to
remove it? I tried the file/folder/properties for
contacts/outlook address book and unchecking the show
this folder as an address book. The contacts that I was
trying to remove is still there without a method of
removing it. Please be as specific as possible.

Bill

 

[Sue Mosher [MVP-Outlook]]

Go to Tools | Services to remove the Outlook Address Book service.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks for your help. It now works perfectly!

-----Original Message-----
Go to Tools | Services to remove the Outlook Address Book service.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers






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