Can history be recovered? BCM 2007

[camotto]

I deleted a business contact by mistake - when I restored from the deleted
items, all the history associated with it, including business notes, etc. was
gone.

Any way to restore this information? A lot of these notes were important
records.

 

[Luther]

I deleted a business contact by mistake - when I restored from the deleted
items, all the history associated with it, including business notes, etc.was
gone.

Any way to restore this information?  A lot of these notes were important
records.

The history items should still be in the deleted items folder, if no
one deleted them from there.

 

[camotto]

Luther, I looked, but they're not...

I think I know why they may not be...

I think right before I deleted the contact by mistake I stopped the
auto-linking feature because it was saving ALL emails from this contact, and
I wanted only a select few.

When I went to delete one of these emails I didn't want, by mistake I
deleted the whole contact.

I thought that stopping the auto-linking would stop it from collecting
emails, etc., from that point forward. But could this be the reason all the
history items are gone?

And if so, can I retrieve it from a BCM database backup?

 

[Luther]

Luther, I looked, but they're not...

I think I know why they may not be...

I think right before I deleted the contact by mistake I stopped the
auto-linking feature because it was saving ALL emails from this contact, and
I wanted only a select few.

When I went to delete one of these emails I didn't want, by mistake I
deleted the whole contact.

I thought that stopping the auto-linking would stop it from collecting
emails, etc., from that point forward.  But could this be the reason all the
history items are gone?

And if so, can I retrieve it from a BCM database backup?






- Show quoted text -

The backup should have all the data from the moment the back-up was
done. You can backup your current db, switch to you old backup, export
the contact in question, switch back to the new backup, and import the
contact back in.

 

[camotto]

Luther,

That's great, thank you.

A couple of things I need to clarify, though...

When you say "switch" between old and new backup, what command are you
talking about? Restore database? Because when you do that it says that it
overwrites your current database. So does that mean it overwrites whatever
database is now open?

I just want to make sure I'm working with the latest database, plus this one
record.

 

[Luther]

Luther,

That's great, thank you.

A couple of things I need to clarify, though...

When you say "switch" between old and new backup, what command are you
talking about?  Restore database?  Because when you do that it says that it
overwrites your current database.  So does that mean it overwrites whatever
database is now open?

I just want to make sure I'm working with the latest database, plus this one
record.






- Show quoted text -

Yes, by switch, in this sense I mean restore.

You have to be careful you don't miss a step and end up overwriting
good data.

You have old-backup-file.
You make new current-backup-file.
You restore the old-backup file.
You BCM database is now in the state it was the day you made old-
backup-file.
You select the contact in question, and export it to a BCM file.
You restore current-backup-file.
You BCM database is now back in the current "today" state.
Import the BCM file with the contact in question.
Your database should now have the deleted-by-mistake contact.

If you are unsure about any of this, have someone familiar with PCs
and databases review it, and help you through the process.