A
Alamansky
I have incoming order confirmation emails that I want to autolink with a
business contact if his/her email is specified in the order confirmation
email; i.e. I want to be able to see what my business contacts have ordered
by viewing their contact history. As I understand it, I cannot do this via
standard BCM autolinking because the email address of the person who ordered
is in the message body, not the "from" field.
I'm assuming that I should use Outlook rules to do this, but I cannot figure
out how. There are apparently no BCM rule actions.
Can I do this autolinking using Outlook rules? If not, how else can I do it?
Thank you!
business contact if his/her email is specified in the order confirmation
email; i.e. I want to be able to see what my business contacts have ordered
by viewing their contact history. As I understand it, I cannot do this via
standard BCM autolinking because the email address of the person who ordered
is in the message body, not the "from" field.
I'm assuming that I should use Outlook rules to do this, but I cannot figure
out how. There are apparently no BCM rule actions.
Can I do this autolinking using Outlook rules? If not, how else can I do it?
Thank you!