Can no longer drag & drop files for attachment into email message

[Pete]

I reinstalled Office 2003 onto my Windows Vista computer. I downloaded the
updates that came automatically. One thing I did not do was download updates
for Office XP. I couldn't understand why these updates were being presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files using
the "Insert File" command. Please help!

 

[Diane Poremsky [MVP]]

the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]



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[Pete]

I just tried detect and repair and it didn't help. I have also noticed that
I can no longer use the "Send To Mail Recipient" menu when I right click on a
file. The command is listed on the menu, and when I click on Mail Recipient,
it attempts to do something, but I never get an Outlook mail window with the
file inserted as an attachment.

the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I reinstalled Office 2003 onto my Windows Vista computer. I downloaded
the
updates that came automatically. One thing I did not do was download
updates
for Office XP. I couldn't understand why these updates were being
presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files
using
the "Insert File" command. Please help!

 

[Jen]

We are having a similar problem in that "Send to Mail Recipient" is no longer
working. Has there been an automatic upgrade that had a bug in it?

Thanks!

I just tried detect and repair and it didn't help. I have also noticed that
I can no longer use the "Send To Mail Recipient" menu when I right click on a
file. The command is listed on the menu, and when I click on Mail Recipient,
it attempts to do something, but I never get an Outlook mail window with the
file inserted as an attachment.

the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I reinstalled Office 2003 onto my Windows Vista computer. I downloaded
the
updates that came automatically. One thing I did not do was download
updates
for Office XP. I couldn't understand why these updates were being
presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files
using
the "Insert File" command. Please help!

 

[Pete]

I couldn't ever figure it out so luckily I had a restore point prior to the
trouble and I restored my system back to the way it was. It's all working
now. Good Luck!

We are having a similar problem in that "Send to Mail Recipient" is no longer
working. Has there been an automatic upgrade that had a bug in it?

Thanks!

I just tried detect and repair and it didn't help. I have also noticed that
I can no longer use the "Send To Mail Recipient" menu when I right click on a
file. The command is listed on the menu, and when I click on Mail Recipient,
it attempts to do something, but I never get an Outlook mail window with the
file inserted as an attachment.

the office updates include updates for pub2002 and you have it installed.

did you try detect and repair? (look on the help menu)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


I reinstalled Office 2003 onto my Windows Vista computer. I downloaded
the
updates that came automatically. One thing I did not do was download
updates
for Office XP. I couldn't understand why these updates were being
presented
to me since I don't use Office XP except for Publisher XP.

So now, I can no longer drag and drop files into my email message for
attachment. I get the circle with line through it. I CAN attach files
using
the "Insert File" command. Please help!