Can not add names to distribution list

[Nick K]

My computer crashed completely, running XP with Outlook 2003. I bought a new
one running Vista and reloaded Outlook 2003. The only way to get my contacts
back on the new laptop was to run a sync from my iPhone and it did return all
my contacts to Outlook. However, I can not add any contacts to a new
distribution list because the dialogue box to select from has only the
contacts name without any email address. I have tried some fixes based on
previous answers but to no avail. I hope someone can help!

 

[Russ Valentine [MVP-Outlook]]

You would never populate your Contacts folder by syncing to a mobile device.
It will not create valid, resolved email addresses. Restore from a valid
backup of your data.

 

[Nick K]

You say never, but I did. It was my only choice unless I wanted to lose 1000
contacts and their info. I did have an external backup drive but I have no
idea were to look on it for the outlook contact data file and what to do with
it.

You would never populate your Contacts folder by syncing to a mobile device.
It will not create valid, resolved email addresses. Restore from a valid
backup of your data.

--
Russ Valentine
[MVP-Outlook]

My computer crashed completely, running XP with Outlook 2003. I bought a
new
one running Vista and reloaded Outlook 2003. The only way to get my
contacts
back on the new laptop was to run a sync from my iPhone and it did return
all
my contacts to Outlook. However, I can not add any contacts to a new
distribution list because the dialogue box to select from has only the
contacts name without any email address. I have tried some fixes based on
previous answers but to no avail. I hope someone can help!

 

[Nick K]

Russ,
I was able to resolve this by paying the $49.99 support. This is what they
told me to do. Export my contacts to comma,etc. (windows), delete them and
import them back in. It worked.

You say never, but I did. It was my only choice unless I wanted to lose 1000
contacts and their info. I did have an external backup drive but I have no
idea were to look on it for the outlook contact data file and what to do with
it.

You would never populate your Contacts folder by syncing to a mobile device.
It will not create valid, resolved email addresses. Restore from a valid
backup of your data.

--
Russ Valentine
[MVP-Outlook]

My computer crashed completely, running XP with Outlook 2003. I bought a
new
one running Vista and reloaded Outlook 2003. The only way to get my
contacts
back on the new laptop was to run a sync from my iPhone and it did return
all
my contacts to Outlook. However, I can not add any contacts to a new
distribution list because the dialogue box to select from has only the
contacts name without any email address. I have tried some fixes based on
previous answers but to no avail. I hope someone can help!

 

[Russ Valentine [MVP-Outlook]]

You have still lost data. Importing and exporting always do.
How to restore from a backup is posted here every day. Learn how to do it.
The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]

Russ,
I was able to resolve this by paying the $49.99 support. This is what
they
told me to do. Export my contacts to comma,etc. (windows), delete them
and
import them back in. It worked.

You say never, but I did. It was my only choice unless I wanted to lose
1000
contacts and their info. I did have an external backup drive but I have
no
idea were to look on it for the outlook contact data file and what to do
with
it.

You would never populate your Contacts folder by syncing to a mobile
device.
It will not create valid, resolved email addresses. Restore from a
valid
backup of your data.

--
Russ Valentine
[MVP-Outlook]
My computer crashed completely, running XP with Outlook 2003. I
bought a
new
one running Vista and reloaded Outlook 2003. The only way to get my
contacts
back on the new laptop was to run a sync from my iPhone and it did
return
all
my contacts to Outlook. However, I can not add any contacts to a new
distribution list because the dialogue box to select from has only
the
contacts name without any email address. I have tried some fixes
based on
previous answers but to no avail. I hope someone can help!