Can not delete a reminder

[Scott Cornell]

I have a user running outlook 2003, When the user starts
outlook each day he is prompted with a recurring reminder
from September 15th. When we try to delete or postpone
the reminder we receive a response from outlook stating
the following.

Can not turn off the reminder, you may be reminded again,
you must enter positive duration.

I have tried to delete the recurring appointiment and
have recreated it with no luck in resolving the issue.

Any help would be appreciated.
Thank you,
Scott Cornell

 

[Milly Staples [MVP - Outlook]]

Start Outlook one time with the /cleanreminders switch.

Start->Run->Outlook.exe /cleanreminders (note the space before the /)


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Scott Cornell asked:

| I have a user running outlook 2003, When the user starts
| outlook each day he is prompted with a recurring reminder
| from September 15th. When we try to delete or postpone
| the reminder we receive a response from outlook stating
| the following.
|
| Can not turn off the reminder, you may be reminded again,
| you must enter positive duration.
|
| I have tried to delete the recurring appointiment and
| have recreated it with no luck in resolving the issue.
|
| Any help would be appreciated.
| Thank you,
| Scott Cornell