K
Kelly
After migrating from Exchange 2000 to 2003 using Move Mailbox (no errors
reported), some users are experiencing an issue with deleting items in both
OL 2002 & 2003. The option Empty deleted items does not appear as an option
and highlighting individually and hitting delete does nothing (no errors no
delete). I can fix it with an Outlook.exe/resetfolders but the problem comes
back. Tried different computer, different profile, different OL ver. The only
solution I have found is to export the user email, delete the email account
and then recreate, not very satisfactory. One observation that I have made is
that the users with this issue are long term employees that were originally
on a 5.5 box (way before my time here) Any thoughts?
Thanks
reported), some users are experiencing an issue with deleting items in both
OL 2002 & 2003. The option Empty deleted items does not appear as an option
and highlighting individually and hitting delete does nothing (no errors no
delete). I can fix it with an Outlook.exe/resetfolders but the problem comes
back. Tried different computer, different profile, different OL ver. The only
solution I have found is to export the user email, delete the email account
and then recreate, not very satisfactory. One observation that I have made is
that the users with this issue are long term employees that were originally
on a 5.5 box (way before my time here) Any thoughts?
Thanks