Can not get Windows Update to work.

[JL***]

Hi,

Win XP
Office XP Pro Developer with FrontPage SP 3

HELP. I suffered a major meltdown from installing Win XP
SP 2. Had to reinstall Windows and an earlier version of
my registry. (System State) After 3 days my computer is
almost fully functioning again.

Only problem I know of that is left is in Office XP.
When I try to use MS Access I get a window installer
message that says the feature I am trying to use is on a
CD ROM or other removable disk. Insert the MS Office XP
Pro W/ FrontPage disk and click OK.

If I click cancel the program opens and works normally.
If I click OK the same thing happens without any files
being transferred.

This message happens every time I open a MS Access
program.

I went to Add Remove programs to check if I could add
what was missing and I get a message that the patch is
not installed.

I have all Patches installed. I can't reinstall the
patches because the computer has recorded somewhere that
I did install them.

I also can not access MS windows Update on the internet.
Page opens but it does not check the computer.

I also can not access MS Office Update on the web.

Any suggestions?

Is there a way to COMPLETELY remove Office and start over?
Or can I get the computer to accept the Service packs to
replace the missing files?

Thanks for your help. Hopefully it is not as bad as it
sounds.

JL

 

[Chris Schatte]

JL***,
You may want to look at this article to completely remove Office and do a
clean reinstall
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp#appliesto

Chris Schatte

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