Can not install BCM. My company uses Enterprise Exchange Server

[pmac]

I am not able to install BCM. Get message saying BCM will not install with
exchange server. My company uses "Enterprise Exchange Server." I tried
installing the suggested patch KB 831747 and still no patch exists of the
below: Any suggestions?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\smallbusinessserver\clientsetup
Add a String named Version with a data value of 5.2

 

[Clinton Ford [MSFT]]

It sounds like you are running Outlook 2003. If so, you should install the
latest version of Business Contact Manager. What is the exact error message
you are seeing? Is the error displayed from within Outlook after installing
BCM?

Business Contact Manager Update for Outlook 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=3aec8b42-6dc5-4922-9dfb-1c82237d6b62

Service Pack 3 for Business Contact Manager Update
http://www.microsoft.com/downloads/details.aspx?familyid=D6DE0E30-D97D-4DB2-8A25-9159CF82AB46

 

[pmac]

Yes, I just installed MS Office 2003 small business w/ BCM. I ran the
BCMV2.exe (update for 2003 outlook) and it is still giving the smae message
upon opening outlook, which states:
"The BCM database has been removed from this profile, b/c the version of BCM
does not support Microsoft Exchange Server email accounts. Please use a
profile that does not contain an Exchange Server email account. If you don't
have such a profile creat a new one. To manage your profiles, click Start,
click Control Panel, double-click User Accounts (Category View only), and
then doubel click Mail.

 

[Clinton Ford [MSFT]]

Try removing BCM from the profile and then re-add it:
1.) From the main Outlook window, select "File | Data File Management..."
2.) Look for a Data File named "Business Contact Manager" and select it.
3.) Click "Remove..."
4.) Click "Add..." and select the "Business Contact Manager Database" and
follow the steps.

 

[Mukesh Agarwal [MSFT]]

BCM is not supported if your profile has Exchange in online mode. You should
setup exchange in cached mode. Please verify if Exchange account is in
online mode or cached mode.