can not open address card

[ostbob]

when I try to open contact address card i get "custom
form could not be opened. Outlook will use Outlook form
instead. the form required to view message can not be
displayed contact administer"
What causes this and who is the "administer"? I have
Plaxco installed also if that makes a difference.

 

[Sue Mosher [MVP-Outlook]]

Outlook version? Outlook sometimes has what's known as a "forms cache"
problem. Clearing the cache usually fixes it. Choose Tools | Options | Other
| Advanced Options | Custom Forms, then click Manage Forms, then Clear
Cache.