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Message: [QUOTE="Sonia, post: 4688685"] Iâ€™m trying to view a group mailbox from my outlook mailbox and I keep receiving the error message. â€œThis item cannot be displayed in the reading pane. If I try to open the email to read itâ€™s content, I receive the error message â€Cannot open this item. Unknown Error. â€œ I have checked my access and I am the owner of the mailbox. I have tried to remove and add the mailbox and still receive the same error. I have other group mailbox added to my mailbox and I can view them w/o any problems. Can someone please advise why I would not be able to view items in this mailbox? [/QUOTE]