Can not remove Additional Mailbox from Outlook 2003

[rotaiv]

As Exchange Administrator, we frequently add additional mailboxes to assist
users with various issues. One of my administrators added a mailbox to their
profile and everyone worked fine. The problem is they are unable to remove
that user's mailbox. When they go to "Tools -> Email Accounts -> Change ->
More Settings -> Advanced", the mailbox is not listed. However, when they
open up Outlook, the mailbox appears under their normal Inbox. We tried
adding and removing the user's mailbox but we have the same problem.

 

[Milly Staples [MVP - Outlook]]

Have you tried a new mail profile without the second mailbox?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, rotaiv asked:

| As Exchange Administrator, we frequently add additional mailboxes to
| assist users with various issues. One of my administrators added a
| mailbox to their profile and everyone worked fine. The problem is
| they are unable to remove that user's mailbox. When they go to
| "Tools -> Email Accounts -> Change -> More Settings -> Advanced", the
| mailbox is not listed. However, when they open up Outlook, the
| mailbox appears under their normal Inbox. We tried adding and
| removing the user's mailbox but we have the same problem.

 

[rotaiv]

Doh. It's so simple it actually worked

It's been a long week . . .

Thanks