can not save?

J

jlmartinez2

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

While I try to save a file I get the following message can not save while the file is in use by another process?
Can someone help me out with this
 
J

John McGhie

Well, we probably can't help at all -- it's a frequently-reported bug -- but
we need a lot more information to even begin to try.

Begin by re-booting your computer (so we know exactly which 'processes' are
running).

Then note down which disk drive the documents are on (we need to know if
this is a network locking issue or a local locking issue). And yes, we're
going to need to know the OS and update level of the server too, if the
documents are not on your local computer :)

Then make a list of all the documents that you open and close before the
fault occurs.

Note down any "Copy" operations you perform (either from one document to the
other, or within a document).

Note down any "helper" applications you are running such as TypeItForMe or
SpellCatcher.

Once we get all of that information, we may be able to take a guess at what
is locking the document so you cannot save it.

But we will probably tell you "Sorry, it's just a bug, there's nothing you
can do about it."

Cheers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

While I try to save a file I get the following message can not save while the
file is in use by another process?
Can someone help me out with this

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 

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