Can not send email to yahoo or hotmail

[stars4321]

I sent out a mass email last week of a publisher attachment and most of the
recipients received it fine, but no one with a yahoo or hotmail account
received it. In my sent box it says sent fine and I did not get a return
email saying it could not be delivered, it just never showed up. I tried a
single test message with a few different email types and yahoo and hotmail
were the only two that didn't receive it. Any help?

 

[Galen]

In stars4321 had this to say:

My reply is at the bottom of your sent message:

I sent out a mass email last week of a publisher attachment and most
of the recipients received it fine, but no one with a yahoo or
hotmail account received it. In my sent box it says sent fine and I
did not get a return email saying it could not be delivered, it just
never showed up. I tried a single test message with a few different
email types and yahoo and hotmail were the only two that didn't
receive it. Any help?

It probably went to their bulk mail or junk mail folders because it was a
mass mailing.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"I am glad of all details, whether they seem to you to be relevant or
not." - Sherlock Holmes

 

[stars4321]

That is what I checked for as well but one of the yahoo address' is my
personal email and I have the sending address in my address book, plus I
looked in the bulk and it was not there, so did the other 2 staffers that
have yahoo accounts that didn't receive theirs.

 

[George Hester]

Sometimes Yahoo and Hotmail ban originating SMTPs. For example if you were
sending from a SMTP that uses an IP address that is not static OR the return
e-Mail address is not of the same domain as that of the Network that is
providing the SMTP server this can happen. Trouble is when Yahoo or Hoitmail
refuse to delibver an eMail they often do not think it important to notify
the sender why the eMail did not reach its destination. You can always look
in the SMTP logs to determine if it left that successfully.