Can not Uninstall or Repair Office 2000 -- Please Help

C

C. Rypkema

Thank you in advance for any help you can offer. The
actual error message reads: "This patch package could
not be opened. Contact the application vendor to verify
that this is a valid Windows Installer patch package."

The significant events are that I installed a new hard
drive and copied the files over to the new drive using
Maxtor's utility. When I now try to open an Office
application, it tries to run setup, then gives an error
message saying to run Detect and Repair. Doing that
gives the above error message.

I've tried running the Windows Installer Cleanup utility,
but no change. Also ran Regclean. At this point, I can
not even uninstall Office.

Any ideas?

Thanks again,
Chris
 
F

Fuzzy Thall

I am having an almost identical problem after installing
a new hard drive and using Maxtor's utility to copy the
drive. I have found no solution yet. All my Office
applications work properly (so far) but am unable to
update or "Detect and Repair" Office. Have not tried to
uninstall.

Any help on this would be greatly appreciated.

Fuzzy
 
M

Milly Staples [MVP - Outlook]

What is the identical problem?

Please post replies in the same thread so folks like me don't get confused.
Or, if you must start a new thread, post the problem that you are having
rather than refer to a non-threaded post.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Fuzzy Thall <[email protected]> asked:

| I am having an almost identical problem after installing
| a new hard drive and using Maxtor's utility to copy the
| drive. I have found no solution yet. All my Office
| applications work properly (so far) but am unable to
| update or "Detect and Repair" Office. Have not tried to
| uninstall.
|
| Any help on this would be greatly appreciated.
|
| Fuzzy
|
|
|
|| -----Original Message-----
|| Thank you in advance for any help you can offer. The
|| actual error message reads: "This patch package could
|| not be opened. Contact the application vendor to verify
|| that this is a valid Windows Installer patch package."
||
|| The significant events are that I installed a new hard
|| drive and copied the files over to the new drive using
|| Maxtor's utility. When I now try to open an Office
|| application, it tries to run setup, then gives an error
|| message saying to run Detect and Repair. Doing that
|| gives the above error message.
||
|| I've tried running the Windows Installer Cleanup utility,
|| but no change. Also ran Regclean. At this point, I can
|| not even uninstall Office.
||
|| Any ideas?
||
|| Thanks again,
|| Chris
|| .
 

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