S
Sarah Kingswell
I am running office 2002 in a terminal server environment. One of the users
cannot print from excel, word, outlook. Only the office suite appears to be
affected. Each application returns a different type of error. Mainly,
check cables, reinstall driver etc. The user can print a test page and can
print from Sage.
This is the second time this has happened in the last 6 months. Previously
I had to recreate the users profile but I don't want to have to do this each
time it stops printer. The printer is an HP officejet Pro 550.
Is there anyway I can fix this without recreating the profile?
--
Solent Carpentry Services Ltd
3 Capel Ley
Purbrook
Hampshire
PO7 5PU
Tel: 02392 782875
Mobile: 07721 529512
Privileged/Confidential Information may be contained in this message. If
you are not the address indicated in this message (or responsible for
delivery of the message to such person), you may not copy or deliver this
message to anyone. In such case you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to Internet email messages of this kind.
Opinions, conclusions and other information in this message that do not
relate to the official business of my company shall be understood as neither
given nor endorsed by it.
Registered Office: The Old Surgery, 18 Mengham Lane, Hayling Island,
Hampshire, PO11 9JT. Company Reg. No. 05667859 Registered in England and
Wales
cannot print from excel, word, outlook. Only the office suite appears to be
affected. Each application returns a different type of error. Mainly,
check cables, reinstall driver etc. The user can print a test page and can
print from Sage.
This is the second time this has happened in the last 6 months. Previously
I had to recreate the users profile but I don't want to have to do this each
time it stops printer. The printer is an HP officejet Pro 550.
Is there anyway I can fix this without recreating the profile?
--
Solent Carpentry Services Ltd
3 Capel Ley
Purbrook
Hampshire
PO7 5PU
Tel: 02392 782875
Mobile: 07721 529512
Privileged/Confidential Information may be contained in this message. If
you are not the address indicated in this message (or responsible for
delivery of the message to such person), you may not copy or deliver this
message to anyone. In such case you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to Internet email messages of this kind.
Opinions, conclusions and other information in this message that do not
relate to the official business of my company shall be understood as neither
given nor endorsed by it.
Registered Office: The Old Surgery, 18 Mengham Lane, Hayling Island,
Hampshire, PO11 9JT. Company Reg. No. 05667859 Registered in England and
Wales