Can receive but can't send email Outlook 2000

[psheya]

The two computers on my network, each running Outlook 2000 9.0.0.2711, one a
Win 98 SE and the other Win XP Pro, can receive but not send email. I've
called the ISP, checked the mail server settings, reset the cable modem,
firewall, reloaded Outlook without success. I can ping the mail server.
I've bypassed the firewall, turned off all security and antivirus measures,
and still it won't work. It started about two months ago on one computer
(she now uses internet based email to avoid Outlook), and it just started on
the XP machine. What do to??

PJS

 

[Milly Staples [MVP - Outlook]]

Err, error message please?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, psheya asked:

| The two computers on my network, each running Outlook 2000
| 9.0.0.2711, one a Win 98 SE and the other Win XP Pro, can receive but
| not send email. I've called the ISP, checked the mail server
| settings, reset the cable modem, firewall, reloaded Outlook without
| success. I can ping the mail server. I've bypassed the firewall,
| turned off all security and antivirus measures, and still it won't
| work. It started about two months ago on one computer (she now uses
| internet based email to avoid Outlook), and it just started on the XP
| machine. What do to??
|
| PJS

 

[psheya]

Error message: Unable to connect to the server (Account
'mail.montrose.net',SMTP Server: 'mail.montrose.net',Error
Number:0x800ccc0e). ISP: Montrose Internet (home.montrose.net). I've
called them and they recommend I get svc pack 3 for Office 2000.

Occasionally I'll get a different message that says the connection has been
dropped by the server, but then it will receive.

PJS

 

[Milly Staples [MVP - Outlook]]

And did you get SP-3 for Office 2000?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, psheya asked:

| Error message: Unable to connect to the server (Account
| 'mail.montrose.net',SMTP Server: 'mail.montrose.net',Error
| Number:0x800ccc0e). ISP: Montrose Internet (home.montrose.net). I've
| called them and they recommend I get svc pack 3 for Office 2000.
|
| Occasionally I'll get a different message that says the connection
| has been dropped by the server, but then it will receive.
|
| PJS
|
| "Milly Staples [MVP - Outlook]"
| || Err, error message please?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, psheya asked:
||
||| The two computers on my network, each running Outlook 2000
||| 9.0.0.2711, one a Win 98 SE and the other Win XP Pro, can receive
||| but not send email. I've called the ISP, checked the mail server
||| settings, reset the cable modem, firewall, reloaded Outlook without
||| success. I can ping the mail server. I've bypassed the firewall,
||| turned off all security and antivirus measures, and still it won't
||| work. It started about two months ago on one computer (she now uses
||| internet based email to avoid Outlook), and it just started on the
||| XP machine. What do to??
|||
||| PJS