Can send but not receive email Outlook 2000

[psheya]

The two computers on my network, each running Outlook 2000 9.0.0.2711, one a
Win 98 SE and the other Win XP Pro, can receive but not send email. I've
called the ISP, checked the mail server settings, reset the cable modem,
firewall, reloaded Outlook without success. I can ping the mail server.
I've bypassed the firewall, turned off all security and antivirus measures,
and still it won't work. It started about two months ago on one computer
(she now uses internet based email to avoid Outlook), and it just started on
the XP machine. What do to??

PJS

 

[Rich]

The two computers on my network, each running Outlook 2000 9.0.0.2711, one a
Win 98 SE and the other Win XP Pro, can receive but not send email. I've
called the ISP, checked the mail server settings, reset the cable modem,
firewall, reloaded Outlook without success. I can ping the mail server.
I've bypassed the firewall, turned off all security and antivirus measures,
and still it won't work. It started about two months ago on one computer
(she now uses internet based email to avoid Outlook), and it just started on
the XP machine. What do to??

PJS

which isp?

rich

 

[psheya]

Error message: Unable to connect to the server (Account
'mail.montrose.net',SMTP Server: 'mail.montrose.net',Error
Number:0x800ccc0e). ISP: Montrose Internet (home.montrose.net). I've
called them and they recommend I get svc pack 3 for Office 2000.

PJS

 

[Rich]

Error message: Unable to connect to the server (Account
'mail.montrose.net',SMTP Server: 'mail.montrose.net',Error
Number:0x800ccc0e). ISP: Montrose Internet (home.montrose.net). I've
called them and they recommend I get svc pack 3 for Office 2000.

PJS

for what it's worth, some ISP's will not permit you to send mail thru
port 25 to SMTP servers other than their own. are any of your e-mail
accounts working or are they all suffering from the same problem?

rich

 

[psheya]

I only have one email account for outlook. I have two other email accounts
but they are internet based. How to test?
PJS

 

[Rich]

I only have one email account for outlook. I have two other email accounts
but they are internet based. How to test?
PJS

does your isp require smtp authorization for sending mail?

rich

 

[Brian Tillman]

Error message: Unable to connect to the server (Account
'mail.montrose.net',SMTP Server: 'mail.montrose.net',Error
Number:0x800ccc0e). ISP: Montrose Internet (home.montrose.net). I've
called them and they recommend I get svc pack 3 for Office 2000.

See if this helps: http://support.microsoft.com/?id=191687