R
ruch33
Hi! Thanks in advance for any help you can provide!
I am using Outlook 2003 and my computer is running Vista.
I am having problems receiving mail via Outlook. It is connected to a pop
account and it worked fine then last night it stopped receiving mail. I
can still send email.
And my email is still going to the server, because I can read it if I connect
to webmail - as well as on my iphone- it just doesn't download to my
Outlook. Other weird things:
1) Now when I press send/receive the button flashes
orange (it is activated), but then nothing pops up, although mail in the
outbox will go.
2) I tested the Outlook settings again, and the test worked fine, including
connecting to the incoming mail server. However, I never receive the test
messages in my Outlook inbox, although they are visible in my webmail inbox.
3) I wanted to make sure that the send/receive groups settings were set to
check often for mail, but if I go into send/receive options and try to click
on "define send/receive groups", it highlights orange (ie it is activated),
but nothing will pop up - I can't get into those settings.
I've read through all the other posts I can find, and tried various things,
such as:
-checking all of the incoming/outgoing settings
-creating a new profile
-turning off the virus checker for email
I have AVG Free virus scanner software on my computer, and I
turned the email scanner part off. No luck.
No luck! any suggestions????
thank you so much for any help you can provide!
I am using Outlook 2003 and my computer is running Vista.
I am having problems receiving mail via Outlook. It is connected to a pop
account and it worked fine then last night it stopped receiving mail. I
can still send email.
And my email is still going to the server, because I can read it if I connect
to webmail - as well as on my iphone- it just doesn't download to my
Outlook. Other weird things:
1) Now when I press send/receive the button flashes
orange (it is activated), but then nothing pops up, although mail in the
outbox will go.
2) I tested the Outlook settings again, and the test worked fine, including
connecting to the incoming mail server. However, I never receive the test
messages in my Outlook inbox, although they are visible in my webmail inbox.
3) I wanted to make sure that the send/receive groups settings were set to
check often for mail, but if I go into send/receive options and try to click
on "define send/receive groups", it highlights orange (ie it is activated),
but nothing will pop up - I can't get into those settings.
I've read through all the other posts I can find, and tried various things,
such as:
-checking all of the incoming/outgoing settings
-creating a new profile
-turning off the virus checker for email
I have AVG Free virus scanner software on my computer, and I
turned the email scanner part off. No luck.
No luck! any suggestions????
thank you so much for any help you can provide!