Hi Kandy,
Yes, I make the changes almost daily while looking into some of the activities discussed here
Is this on a home computer or one at work? If at work it's possible that your IT folks have set things up as a standard that
doesn't support modification (i.e. it resets with each new session). The 'all documents' would be what is saved in Word.qat. If
you search for that file after you make the changes check the date on it in Windows explorer using the 'details' view.
If you can add items to a document you can then save that document as a template to your Trusted Templates location and use that
template to get new documents with the QAT items specific to that template.
If Normal.dotm is the default for your new documents then there wouldn't be much advantage to saving the same QAT items there that
are already in the Word.QAT file, other than the Normal.dotm can support a roaming profile while the QAT doesn't do that as well
You may want, with Word not running, to try cleaning up some of the older temp files to see if that unlocks things.
Start=>Search and recycle all files found searching for
~$*.*;*.tmp
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Bob,
Have you actually done this? I tried to open normal.dotm, but it said it
was read only so I don't know how to change the QAT on the template.
I also did the other thing you suggested. Opened up a blank Word document,
went into the customization dialog and added the things to the QAT, then made
sure it was to go to all documents, and saved it as Doc1. However, after
logging off and then back on, the changes to the QAT were not there.
I don't know what I'm doing wrong! The changes show up as long as I don't
log off.
Thanks for any help,
Kandy >>
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*