can you tell me what an error 920 is?

[Julie]

I'm trying to save a visio file out as a jpeg, or gif, or png. I keep
getting the error with no explanation of what the error means - any help is
appreciated

 

[JT]

You can go to the following link and it explains the issue you are having and how to fix it: http://support.microsoft.com/default.aspx?kbid=295691