Can you tell who received your out of office reply?

N

Noitide

I cannot see which people received my out of office reply and I am being
accused of not turning it on. Is there any way to tell if people who emailed
me received it?
 
T

Tim

Only if you enabled "Read receipts" and the person to whom the receipt
request was sent does not block sending it back to you. So the real answer
is, "not absolutely." Or...if it turns into a legal issue, with the proper
authority, the e-mail admin would be able to tell you.

Tim
 
N

Noitide

Tim, I have enabled read receipts and tested it out but it is not working.
Any other ideas?

Thank you
 
T

Tim

But what do you mean by "it is not working"? And how did you test it?

Part of my point below was that if, for example, you have read receipt
turned on and you send a message to me, after I open your message, I have
the option to send the receipt or not send the receipt. Given that option,
you can never be positive who has read your message and who has not.
Personally, I find the read receipts annoying. It's too bad that your
working environment is cause for such grief. Life is too short for such
sillyness.

I'm not an Exchange expert...perhaps the "Read Receipt" function treats
auto-replies differently. I'm sure someone will jump in here and comment.

Tim
 
N

Noitide

I turned on out of office and delivery/read receipt. I had a friend of mine
send me an email. She received the auto response but no option to send a
receipt.

Thanks,
 
V

Vanguard

in message
I cannot see which people received my out of office reply and I am
being
accused of not turning it on. Is there any way to tell if people who
emailed
me received it?


Using Exchange? If so, it may be configured to send the OOP response
only to recipients that are within the same organization (i.e., to other
employees). The company may not want OOP replies going outside their
company as that is negative publicity. The company should be assigning
someone to handle your tasks in your absence and routing mails
accordingly or assigning delegates to temporarily handle your mails.
They don't want their customers seeing that no one is handling important
e-mails from them, and customers don't give a gnat's fart that you are
gone and still want someone at the company to respond. So if the sender
was outside the company and didn't get the OOP response then it could be
because your company won't send OOP replies outside the company.

If you are not using Exchange then OOP replies will only get sent when
Outlook is actually running because obviously OOP was implemented as a
client-side rule in Outlook. If OOP is using a rule and that rule is
client side then Outlook has to be running to exersize that rule.
 
T

Tim

Is your friend on your Exchange server or outside the company? Did you
receive the receipt from her? There is an option in Outlook (Tools -
Options - E-mail Options - Tracking Options) where you can choose to "Never
send a response", "Ask me before sending a response" and "Always send a
response." This is just for Internet mail accounts. Have you asked your
e-mail Admin how the Exchange server is configured to handle this feature?
That's probably the best place to start.

Tim
 

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