Cannot Accept or Decline Outlook 2003 Assigned Tasks

[nstewart]

Hi there,

Help from a Outlook guru would be apprciated ;-)

I am operating all functions of Outlook 2003 fine. I can assign tasks
to others fine (which is nice to know if you like palming tasks off to
others) but when others assign a task to me, I receive the email with
the "Accept" and "Decline" buttons but when I click them nothing
happens. Furthermore I can only preview the task email but cannot fully
open it.

Any ideas??? Or am I destined to only send tasks to others from here on
end ;-)

Many thanks,

Nathan

 

[mramagem]

I just found the solution to this in the www.expertsexchange.com
website:

Comment from cademichaels
Date: 02/01/2006 05:34AM PST
Comment


This is a bug with one of MS OFfice Updates. Uninstall KB892843 under
Microsoft Office Updates (You will havee to go into Add?Remove Programs
than Check SHOW UPDATES)

This may not allow you to accept tasks currently in your inbox but new
ones should work. Let me know

Cade

 

[Cade]

Yeah baby! I love that. Give credit where credit is due



Cade

 

[MDLH]

I finally bit the bullett and rang microsoft about this. Much discussion with
Tech Support (at no cost to me as they seemed to accept it wasn't a user
problem) reveled two items of note:

1. MS had no idea this problem existed as it appeared no-one had reported
it. They are now aware of the problem and I told them to referr to these
discussion groups if they didnt believe me or thought I was the only person
with this problem.

2. The tech I spoke to did acknowledge it was a serious problem and
undertook to send the reference up the line for the developers to look at.

They did not reccommend uninstalling any security updates. This would leave
systems vulnerable and it appears from the lates posts that more recent
updates may also be causing problems (is this latest one a cumilative
update?).

I would urge erveryone with this problem to contact MS tech support ASAP and
notify them of this problem. At the time I called they had not heard of this
issue at all (I can't believ that there is no-one in MS that monitors the
groups for this sort of thing). Until they realise how big and widespread the
problem is, I doubt they will give it the attention it requires.