Cannot add accounts to BCM

M

MIKEL_MASON

Hi,
I am working on sat is on setting up a Business contact manager instance for
5 people to work in. I have set up and shared a bcm db on a sql server 05
that is on a WIN 2003 R2 server. I have successfully connected to the bcmdb
on my workstation(WINX64) and have successfuly set up a contact list.
When I try to add an account, I get the following error:

Creating an instance of the COM component with
CLSID{2C247F23-8591-11D1-B16A-00C0F0283628} from IClassFactory failed due to
the following error: 80040112

I have installed MSO 07 SP2 and the error occurs when the DB is on and off
line..

Any suggestions would be appreciated
 
R

Raul Thomas

Hi Mike

This can happen if you have incorrect permission or the below mentioned key
is missing from the registry

HKEY_CLASSES_ROOT\Licenses\ED4B87C4-9F76-11D1-8BF7-0000F8754DA1

If you find that the key is missing you need to export it from a working
machine and import it into the non working one.

If you have the key then you need to have the following permissions set for
Create owner when you click the advanced tab:

user = read
administrators = full control
system = full control

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas
 
M

MIKEL_MASON

Hi Rahul,
Importing the key fixed it....

Thanx
--
Mike L.


Raul Thomas said:
Hi Mike

This can happen if you have incorrect permission or the below mentioned key
is missing from the registry

HKEY_CLASSES_ROOT\Licenses\ED4B87C4-9F76-11D1-8BF7-0000F8754DA1

If you find that the key is missing you need to export it from a working
machine and import it into the non working one.

If you have the key then you need to have the following permissions set for
Create owner when you click the advanced tab:

user = read
administrators = full control
system = full control

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

MIKEL_MASON said:
Hi,
I am working on sat is on setting up a Business contact manager instance
for
5 people to work in. I have set up and shared a bcm db on a sql server 05
that is on a WIN 2003 R2 server. I have successfully connected to the
bcmdb
on my workstation(WINX64) and have successfuly set up a contact list.
When I try to add an account, I get the following error:

Creating an instance of the COM component with
CLSID{2C247F23-8591-11D1-B16A-00C0F0283628} from IClassFactory failed due
to
the following error: 80040112

I have installed MSO 07 SP2 and the error occurs when the DB is on and off
line..

Any suggestions would be appreciated
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top