Cannot add COM add-in into Outlook

[ChristineK]

I was having a problem with a user not being able to attach files saved in a
records management system our office uses into email messages. I contacted
the RM system helpdesk and they suggested deleting the COM add-in in MS
outlook and re-adding it.

I removed the COM-add-in but when I tried to re-add it, it does not save it.
I find it okay but when I click OK it doesn't save. What am I doing wrong?

 

[Michael Bauer [MVP - Outlook]]

Running the Addin's setup while Outlook is closed should do it.

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Tue, 29 Sep 2009 11:01:11 -0700 schrieb ChristineK:

 

[ChristineK]

Thanks Michael,
I'm a newbie to Add-in's, how do you run the Add-in's set up while Outlook
is closed?

I appreciate any advice.

 

[Michael Bauer [MVP - Outlook]]

Christine, for the Addin you're talking about you must have a setup program;
that's the program that installed the addin in the first place. The 'RM
system helpdesk' should know where to find it.

--
Best regards
Michael Bauer - MVP Outlook

: Outlook Categories? Category Manager Is Your Tool
: VBOffice Reporter for Data Analysis & Reporting
: <http://www.vboffice.net/product.html?pub=6&lang=en>


Am Wed, 30 Sep 2009 05:51:01 -0700 schrieb ChristineK: