cannot back up outlook 2007 os vista home

L

larrym

error message 0x80070021: the process cannot access the file because another
process has locked a portion of the file. How do I unlock the file or do
something to allow me to back up pst file with the back up tool?

Larry
 
D

DL

Often caused by an addin or desktop search tool, and possibly that the
outlook.exe process is not actually terminating - check task manager,
processes for outlook.exe
 
M

Mary

Do not use Vista Backup for Outlook files. Download and use Outlook Backup
instead from Office Downloads. It will put a backup selection on the File
menu.
 

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