Cannot connect to delegated calendars and contacts

[ACMartin55]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

I have a client on our exchange server who is using entourage 2008 on Leopard. I'm trying to get her to connect to two other persons calendar and contacts. One of them has entourage 2008 with her set as a delegate and the other is on outlook 2003 sp2 where she is also listed as a delegate. I can't get either accounts to connect properly. It shows the names and flashes not connected when I boot entourage up but after a few second it goes away and shows the name, So I assume it's connecting to the account ok. I've tried everything under the sun to get these two address books and calendars to show up but nothing seems to work. When I try the"Open Other User's Folder" It finds the mailbox but after I click the mailbox and select next is says it cannot find the mailbox. Does anyone have any idea as to why i can't connect to these accounts as a delegate.

As side note I have Entourage 08 running on my ibook with 10.4 and I can connect to my bosses calendar as a delegate no problem. Our Domain is different from this other offices but they are both on the same Exchange Box.

If you can Help me out at all, I would greatly appreciate it.

 

[ACMartin55]

New Update: Just found out that I cannot sync to my Bosses calendar anymmore outside the office. Must be a setting on the actual exchange server or in both of our entourage setups. Hope this will help someone with coming up with an answer, I'm at a complete loss as to what it could be right now.

 

[William Smith]

I have a client on our exchange server who is using entourage 2008 on
Leopard. I'm trying to get her to connect to two other persons
calendar and contacts. One of them has entourage 2008 with her set as
a delegate and the other is on outlook 2003 sp2 where she is also
listed as a delegate. I can't get either accounts to connect
properly. It shows the names and flashes not connected when I boot
entourage up but after a few second it goes away and shows the name,
So I assume it's connecting to the account ok. I've tried everything
under the sun to get these two address books and calendars to show up
but nothing seems to work. When I try the"Open Other User's Folder"
It finds the mailbox but after I click the mailbox and select next is
says it cannot find the mailbox. Does anyone have any idea as to why
i can't connect to these accounts as a delegate.

As side note I have Entourage 08 running on my ibook with 10.4 and I
can connect to my bosses calendar as a delegate no problem. Our
Domain is different from this other offices but they are both on the
same Exchange Box.

Not sure if this will help but make sure the delegator has also given
Reviewer permissions not just on the shared Calendar and Contacts but
also the *account* folder itself, which should be the enclosing folder
of those two items.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>