Cannot Connect to WSS or Build OLAP Cubes (DCOM) (W3 SP1)

E

Eleanor

When attempting to access Public Document or connect to a WSS site via
Projects in PWA, I receive the following message:

The documents, risks and issues features in Project Web Access use Windows
SharePoint Services. There is a problem establishing a connection with the
Web server running Windows SharePoint Services. Contact your system
administrator.

Users cannot use shortcut links that go directly to a page; however, if they
use PWA, via projects, to access their WSS Site, this works. As well, When I
click on the Public Document site within the SharePoint configuration page, I
am able to access the Public Document site.

In addition, I cannot create OLAP cubes because of a connection error.

I have tried everything recommended on this disscussion board:

Use the COM+ tool
Check on the permissions of the WSS admin account
Proxycfg
etc.

I have Project Server 2003 and WSS running on one server with SQL residing
on another server.

Everything was working fine until Service Pack 1 for Windows 2003 was
applied (I do not have any Project Server service packs applied - slap me
later; I know better :) When the W3 SP1 was applied, the system crashed and
the SP1 was hung in the system (event log said SP1 failed to install). I also
noticed that the new DCOM Launcher was not installed, which is what made me
suspect a DCOM issue.

After discovering this, I asked the Server Group to work on this. They ended
up calling Microsoft and found out that they needed to upgrade the firmware
on the machine before the SP would work. This was done and the service pack
was successfully applied. Still not working!

What have I missed in my troubleshooting attempts?

Thank you for any assistance you can provide.

-Eleanor
 
E

Eleanor

More . . .

I came across a Microsoft article on this site that talked about migrating
the analysis service repository if one cannot build a cube. It stated that
if this was not an option, then one could add permission to the Bin folder
containing this information, for the analysis services service acct. When I
did this, I was then able to create cubes.

My remaining item is as noted below, unable to access WSS sites and Public
document library. Toward this effort, I further investigated the service
account to insure that it had log on as a service enabled, as this was a
problem on a past installation.

Still no luck. Any other ideas.

-Eleanor
 
G

Guest

Hello Elanor,

These problems can be a pain to isolate and almost always turn out being the
result
of some small oversight. Just a thought...

Does the WSS service account you are using have administrative rights on the
WSS/
project server machine?

Bob Segrest, PMP
Microsoft Project Blackbelt
 
E

Eleanor

I couldn't agree more and suspect that, though I've chased down every rabbit
hole in search of a solution, it is something minor like this I have
overlooked. In answer to your question, yes I did look at this during my
adventures, and this accout is set to administrative rights on the
WSS/Project Server.

Any other thought, of course, I would be willing to explore, as sometimes it
does take two sets of eyes. This or a break from trying to track it for so
long :)

Thank you for you advice.

-Eleanor
 

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