cannot create footnote using menu

[Uwe]

I have an existing dokument.
If I try to use the insert - references - footnote function I get the error
"Start must be between 1 and ..."
If I insert a footnote with ctrl-alt-f it works fine.

If I create a new dokument (standard template) it also works fine.
If I create a new document with a special template it fails like in the
existing dokument.

Does anyone know where the problem could be?
I can sent the template if it is needed to find the problem.

 

[Stefan Blom]

Make the problem document the active document in Word. Then try the
following: Press Alt+F11 to display the Visual Basic Editor. Press Ctrl+G to
display the Immediate window. Type

ActiveDocument.Footnotes.StartingNumber = 1

and press Enter. Save the file. If the error is now fixed, repeat the
procedure for the problem template (make sure to open it via Ctrl+O first).

 

[Uwe]

Hello Stefan,
I followed your instructions but there was no change in the behavior.
I tried it also for the template. No change.
Uwe

 

[Stefan Blom]

Try this instead: Create a new document from a trouble-free template. In the
problem document, press Ctrl+A to select the contents, then hold Shift and
press Left arrow to deselect the final paragraph mark. Copy and paste into
the newly created document. Does that fix the issue?

 

[garfield-n-odie [MVP]]

My guess is that your special template is corrupt. See
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm for more information.
Ordinarily if this happens in documents based on the Normal.dot
template (probably what you call the standard template), then it's a
relatively simple process to close Word, rename Normal.dot, and let Word
automatically create a new Normal.dot when you start Word again. If
your special template is installed on another computer, you might be
able to copy it from there to your computer.

 

[Uwe]

Hello Stefan,
I tried your idea.
After that I could create footnotes in the last section but not in the
sections before.
I added in the last section a footnote using it for the whole document.
After that I could create footnotes also in the other sections.
It seams that in the other sections is still something wrong buit I can live
with this in the moment.

 

[Stefan Blom]

Sorry, I should have mentioned that the method requires you to delete all
section breaks in the document, and then copy the contents (except for the
final paragraph mark) into a new, trouble-free document. See
http://word.mvps.org/FAQs/AppErrors/CorruptDoc.htm.