Cannot create new documents in project?

[Long]

Hi everyone,

I have encountered a weird problem with Project Server. I have spent hours of
research but I couldnt find a clue, and I couldnt find any similar problems
in any threads. Before list the problems, I must say that I have
administration right, and my company using MS Project Professional 2003 SP1
(11.1.2004.1707.15) with Project Web Access
The problem is:

One team member can not create new document for a specific project. In PWA,
he clicked on Documents -> select a project that he is the project manager ->
clicked Create Document Library -> typed in Name and description, display
this doc on Quick Launch bar: yes, Create a version each time edit: No,
Document template: Office Word document -> click Create --->>> it asked for
username and password, even type in his username/pw still cannot create -->>
Error: Access denied. You do not have permission to perform this action or
access this resource. Access requests are not enabled.

I have asked the network admin to check his right for this project, and the
admin go to Site settings of the website of this project and check -> he is
in the Team member group of this project and Team members rights are: Add new
items, Edit items, delete items, all ticked, which should give the team
members to create new documents for this project, doesnt it? ALL OTHER Team
members of this project CAN create/add new document without any problem

He also said he can create documents in other projects in the past, it is
just happened the first time in this project. I have no idea where I should
check the right for creating new documents like this. I tried myself with
other project that I belong to and I can create documents without any
problem, but maybe because I have administration right ?
How to solve this problem? Any idea, I am so tired of this problem, please
help me

Thanks in advance for any suggestions
Long

 

[Long]

Hi everyone,

Another manager just asked me for the very similar problem. He is a team
member of 1 project and he cannot create any new document, how is it
possible? He is in team member group, and other people in team member group
can, why he cannot?
Please help me
Thx in advance
Long

 

[Scott m Wagner - EPM Consulting Services]

Long,

I have seen similar issues. Have the users recently changed their passwords
in AD? One company I did some work for had an AD password policy of 30 days
and every 30 days two PM's would have the same issue. I was able to work
around the issue by removing the project server account on the clients PC and
re adding it every month until the AD group finally removed and recreated the
accounts in AD. After that the issue went away. I am unsure as to what the
true issue was but...

Hope that helps,

Scott