Cannot Customize any Office Beta Program

[Larry]

If I click on Customize Outlook exits and brings up the send error report.
At first the error referred to mapi32.dll. I uninstalled and reinstalled and
now the error refers to ntdll.
Any ideas would be appreciated.

 

[Mittu]

Hi,

Can you check if you get the same error when you open Outlook through
Start> Run> outlook /safe

Thanks,

Mittu

 

[Larry]

If i try start run outlook safe the customize button is greyed out. Unable to
choose it.

 

[Mittu]

Hi,

Try renaming the files extend.dat, views.dat and outcmd.dat
Restart the machine and try again.

Mittu