Cannot delete backup reminder

[Doug]

This new PC came with Office 2007 with BCM pre-installed. BCM puts a backup
task in the To DO list.

BCM has not been used and has been uninstalled. Unfortunately a reminder
pops up each time Outlook is started saying thye nbackup is overdue.
I cannot mark complete or delete this task. I just get notified that the
message cannot be found. I have run scanpst but it hasn't fixed the problem.
How can I delete this reminder?

Regards

 

[Luther]

This new PC came with Office 2007 with BCM pre-installed.  BCM puts a backup
task in the To DO list.

BCM has not been used and has been uninstalled.  Unfortunately a reminder
pops up each time Outlook is started saying thye nbackup is overdue.
I cannot mark complete or delete this task.  I just get notified that the
message cannot be found.  I have run scanpst but it hasn't fixed the problem.
How can I delete this reminder?

Regards

It doesn't show up in your Tasks folder? How about your delted items
folder? Delete it anywhere you find it.

 

[Doug]

Yes , it appears in the task list but when I delete it "Cannot find message".

 

[Doug]

Every time I click on the red flag I get:-
"The message you specified cannot be found".

This has been going on for 11 weeks now, every time Outlook is opened -
several times a day as the user is in and out of the office all day.
I would have thought that scanpst would fix it.

Any other ideas?

 

[Luther]

Every time I click on the red flag I get:-
"The message you specified cannot be found".

This has been going on for 11 weeks now, every time Outlook is opened -
several times a day as the user is in and out of the office all day.
I would have thought that scanpst would fix it.

Any other ideas?
--
Doug






- Show quoted text -

Try running Outlook /cleanreminders