Cannot delete "Remote Item Header" items from my i

[nfj9800]

I am using Outlook 2003 and connect to POP and MS Enterprise servers.
I do not use IMAP. One one download offsite, I received a number o
items in my inbox. When I try to delete them they change t
strike-through but are still listed in my inbox. I do not have th
PURGE option in the Edit menu since I am not using IMAP. The actua
email messages no longer exist on the server

Any operation on these headers results in a display box titled REMOT
ITEM HEADER: This item has not been retrieved from the server. Do yo
want to:
o-Unmark this header item,
o-Mark to download this message,
o-Mark to download this message and leave a copy on the server,
o-Mark to delete this message from the server

Outlook refuses to delete these erroneous headers. It just marks the
for deletion on the server, which can never happen

How can I get these phantom headers to go away permanently

Thanks for your hel

 

[neo [mvp outlook]]

Bring up you send/receive settings (ctrl + alt + s) and peruse any groups
you might have to see if the POP account is configured to download headers
only.

/neo

ps - by the way, the pop account isn't checking the same mailbox as your
exchange account is it?

 

[nfj9800]

I did not see any of the accounts set tretrieve headers only
I believe it may have been a manual selection un der the Send/Receiv
menu.

I any case, the mail items are no longer on the server. How do
removed the "orphaned" items in my inbox

-

Bring up you send/receive settings (ctrl + alt + s) and peruse an groups
you might have to see if the POP account is configured to downloa headers
only.

/neo

ps - by the way, the pop account isn't checking the same mailbox a your
exchange account is it?


I am using Outlook 2003 and connect to POP and MS Enterpris servers.
I do not use IMAP. One one download offsite, I received a number o

items in my inbox. When I try to delete them they change to
strike-through but are still listed in my inbox. I do not have the
PURGE option in the Edit menu since I am not using IMAP. The actua

email messages no longer exist on the server.

Any operation on these headers results in a display box title REMOTE
ITEM HEADER: This item has not been retrieved from the server. D you
want to:
o-Unmark this header item,
o-Mark to download this message,
o-Mark to download this message and leave a copy on the server,
o-Mark to delete this message from the server.

Outlook refuses to delete these erroneous headers. It just mark them
for deletion on the server, which can never happen.

How can I get these phantom headers to go away permanently?

Thanks for your help

N

[/quote:c812a41ba7

 

[Diane Poremsky [MVP]]

doesn't the remote mail service remove them on the next send/receive?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I did not see any of the accounts set tretrieve headers only.
I believe it may have been a manual selection un der the Send/Receive
menu.

I any case, the mail items are no longer on the server. How do I
removed the "orphaned" items in my inbox?

-N

Bring up you send/receive settings (ctrl + alt + s) and peruse any groups
you might have to see if the POP account is configured to download headers
only.

/neo

ps - by the way, the pop account isn't checking the same mailbox as your
exchange account is it?


I am using Outlook 2003 and connect to POP and MS Enterprise servers.
I do not use IMAP. One one download offsite, I received a number of

items in my inbox. When I try to delete them they change to
strike-through but are still listed in my inbox. I do not have the
PURGE option in the Edit menu since I am not using IMAP. The actual

email messages no longer exist on the server.

Any operation on these headers results in a display box titled REMOTE
ITEM HEADER: This item has not been retrieved from the server. Do you
want to:
o-Unmark this header item,
o-Mark to download this message,
o-Mark to download this message and leave a copy on the server,
o-Mark to delete this message from the server.

Outlook refuses to delete these erroneous headers. It just marks them
for deletion on the server, which can never happen.

How can I get these phantom headers to go away permanently?

Thanks for your help

N

[/quote:c812a41ba7]

 

[nfj9800]

Nope

Diane Poremsky [MVP]wrote

"]doesn't the remote mail service remove them on the nex
send/receive

--
Diane Poremsky [MVP - Outlook
Author, Teach Yourself Outlook 2003 in 24 Hour
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide
Author, Google and Other Search Engines (Visual QuickStart Guide

Outlook Tips: http://www.outlook-tips.net
Outlook & Exchange Solutions Center: http://www.slipstick.co
Join OneNote Tips mailing list: http://www.onenote-tips.net


I did not see any of the accounts set tretrieve headers only
I believe it may have been a manual selection un der th Send/Receiv
menu

I any case, the mail items are no longer on the server. How do
removed the "orphaned" items in my inbox

-


Bring up you send/receive settings (ctrl + alt + s) and peruse an
group
you might have to see if the POP account is configured to downloa
header
only

/ne

ps - by the way, the pop account isn't checking the same mailbox a
you
exchange account is it

messag

I am using Outlook 2003 and connect to POP and MS Enterpris
servers
I do not use IMAP. One one download offsite, I received a number o

items in my inbox. When I try to delete them they change t
strike-through but are still listed in my inbox. I do not have th
PURGE option in the Edit menu since I am not using IMAP. The actua

email messages no longer exist on the server

Any operation on these headers results in a display box title
REMOT
ITEM HEADER: This item has not been retrieved from the server. D
yo
want to
o-Unmark this header item
o-Mark to download this message
o-Mark to download this message and leave a copy on the server
o-Mark to delete this message from the server

Outlook refuses to delete these erroneous headers. It just mark
the
for deletion on the server, which can never happen

How can I get these phantom headers to go away permanently

Thanks for your hel

[/quote:221b600c0d][/quote:221b600c0d