cannot display PWA webpage - PS07

[Beth]

I've run into a problem accessing my PWA webpage. I've been using it for
over a year without issue until today. I'm using an all-in-one system: SQL
2005, Sharepoint 3.0, and PS2007. I can access the Sharepoint Central
Administration page, but when I attempt to access the PWA website, I get the
standard internet error message "Internet Explorer cannot display the
webpage". The first time I try to access the PWA website after reboot, it
prompts me for my password (which it should not as I was previously set up
with Windows Authentication). I type in my Windows password and then I get
the error message. Every attempt to access it after that goes directly to
the error message.

I created a new PWA website via Central Administration/Shared Services which
shows as Provisioned successfully. When I attempt to access this website, I
also get the internet error message.

Recent things that have happened on my system: I inadvertently landed on a
website that has inundated me with pop-ups and bogus messages for anti-virus
scans/downloads. As a result, I went into Internet Options on Internet
Explorer and deleted all the Browsing History stored data. I don't know if
this is contributing to the problem, although I can't quite see why it would.

I've tried some basic things like restarting IIS to no avail.

Any thoughts anyone can share on this is much appreciated.
Thanks,
Beth

 

[Marc Soester [MVP]]

Beth, what error messages do you get in the event log?

 

[Beth]

Hi Marc:

I'm getting errors in the Application and System Events Logs. Here they are:

Application Event Log:

Error: SQL Database “SharePoint_Config_.....†on SQL Server instance
‘DELL-PROJECT\OfficeServers’ not found.
Cannot open database “SharePoint_Config_.....†requested by the login. The
login failed. Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’

Failure Audit: Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’.
[CLIENT: <local machine>]

Warning: The configuration of the AdminConnection\TCP protocol in the SQL
instance OFFICESERVERS is not valid.

Warning: Windows cannot unload your classes registry file – it is still in
use by other applications or services. The file will be unloaded when it is
no longer in use.

System Event Log:

Error: DCOM - The application-specific permission settings do not grant
Local Activation permission for the COM Server application with CLSID
{###...} to the user NT AUTHORITY\NETWORK SERVICE SID [S-1-5-20]. This
security permission can be modified using the Component Services
administrative tool.

Error: Dhcp - Your computer was not assigned an address from the network
[by the DHCP Server] for the Network Card with network address ###. The
following error occurred: The operation was canceled by the user. Your
computer will continue to try and obtain an address on its own from the
network address (DHCP) server.

Any input is much appreciated-
Beth

 

[Marc Soester [MVP]]

Hi Beth,

it seems that your SharePoint Config database cannot be found. There is
something more going on in your instance. I would check with your Admin to
see if there are any changes occured during the time that you received the
error message. I am sorry that I am not able to help you further but I
would need to see your environment.
thanks
--
Marc Soester [MVP]
http://marcsoester.blogspot.com

Hi Marc:

I'm getting errors in the Application and System Events Logs. Here they are:

Application Event Log:

Error: SQL Database “SharePoint_Config_.....†on SQL Server instance
‘DELL-PROJECT\OfficeServers’ not found.
Cannot open database “SharePoint_Config_.....†requested by the login. The
login failed. Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’

Failure Audit: Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’.
[CLIENT: <local machine>]

Warning: The configuration of the AdminConnection\TCP protocol in the SQL
instance OFFICESERVERS is not valid.

Warning: Windows cannot unload your classes registry file – it is still in
use by other applications or services. The file will be unloaded when it is
no longer in use.

System Event Log:

Error: DCOM - The application-specific permission settings do not grant
Local Activation permission for the COM Server application with CLSID
{###...} to the user NT AUTHORITY\NETWORK SERVICE SID [S-1-5-20]. This
security permission can be modified using the Component Services
administrative tool.

Error: Dhcp - Your computer was not assigned an address from the network
[by the DHCP Server] for the Network Card with network address ###. The
following error occurred: The operation was canceled by the user. Your
computer will continue to try and obtain an address on its own from the
network address (DHCP) server.

Any input is much appreciated-
Beth

Beth, what error messages do you get in the event log?

 

[Beth]

Thanks for looking at it Marc - I appreciate it.
Beth

Hi Beth,

it seems that your SharePoint Config database cannot be found. There is
something more going on in your instance. I would check with your Admin to
see if there are any changes occured during the time that you received the
error message. I am sorry that I am not able to help you further but I
would need to see your environment.
thanks
--
Marc Soester [MVP]
http://marcsoester.blogspot.com

Hi Marc:

I'm getting errors in the Application and System Events Logs. Here they are:

Application Event Log:

Error: SQL Database “SharePoint_Config_.....†on SQL Server instance
‘DELL-PROJECT\OfficeServers’ not found.
Cannot open database “SharePoint_Config_.....†requested by the login. The
login failed. Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’

Failure Audit: Login failed for user ‘NT AUTHORITY\NETWORK SERVICE’.
[CLIENT: <local machine>]

Warning: The configuration of the AdminConnection\TCP protocol in the SQL
instance OFFICESERVERS is not valid.

Warning: Windows cannot unload your classes registry file – it is still in
use by other applications or services. The file will be unloaded when it is
no longer in use.

System Event Log:

Error: DCOM - The application-specific permission settings do not grant
Local Activation permission for the COM Server application with CLSID
{###...} to the user NT AUTHORITY\NETWORK SERVICE SID [S-1-5-20]. This
security permission can be modified using the Component Services
administrative tool.

Error: Dhcp - Your computer was not assigned an address from the network
[by the DHCP Server] for the Network Card with network address ###. The
following error occurred: The operation was canceled by the user. Your
computer will continue to try and obtain an address on its own from the
network address (DHCP) server.

Any input is much appreciated-
Beth

Beth, what error messages do you get in the event log?
--
Marc Soester [MVP]
http://marcsoester.blogspot.com


:

I've run into a problem accessing my PWA webpage. I've been using it for
over a year without issue until today. I'm using an all-in-one system: SQL
2005, Sharepoint 3.0, and PS2007. I can access the Sharepoint Central
Administration page, but when I attempt to access the PWA website, I get the
standard internet error message "Internet Explorer cannot display the
webpage". The first time I try to access the PWA website after reboot, it
prompts me for my password (which it should not as I was previously set up
with Windows Authentication). I type in my Windows password and then I get
the error message. Every attempt to access it after that goes directly to
the error message.

I created a new PWA website via Central Administration/Shared Services which
shows as Provisioned successfully. When I attempt to access this website, I
also get the internet error message.

Recent things that have happened on my system: I inadvertently landed on a
website that has inundated me with pop-ups and bogus messages for anti-virus
scans/downloads. As a result, I went into Internet Options on Internet
Explorer and deleted all the Browsing History stored data. I don't know if
this is contributing to the problem, although I can't quite see why it would.

I've tried some basic things like restarting IIS to no avail.

Any thoughts anyone can share on this is much appreciated.
Thanks,
Beth