cannot insert chart

[Kellykwan.hk]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

have switched over to Office 2008 and have been attempting to put a chart into a PP slide. When I click on a chart type in the Gallery Excel starts up but does not come forward and Power Point first gives me this message:

"To insert a chart, you must close any open dialog boxes, or cancel editing mode in Microsoft Office Excel"

I click OK and then get this:

"Some chart types cannot be combined with other chart types, choose another type"

No chart type works you get the same message for all types. I am assuming there is something corrupted between PP and Excel. I see that back in August another user had this problem but no solution was ever posted.

Anyone have an idea?

Thanks

 

[CyberTaz]

It sounds like although you've "switched over" to 2008 you haven't updated
Office since doing so. Use Help> Check for Updates from either of the Office
programs. Once the software is fully updated run Disk Utility - Repair Disk
Permissions & see if the problem continues.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Kellykwan.hk]

Thanks Bob, but the problem still remains. I also tried to reinstall office, install update, then repair disk permissions before using office. But it still failed.

Any other way to fix this issue?

 

[CyberTaz]

Hi Kelly;

What happens if you launch Excel first, then switch to PPT & try to create
the chart?

What happens if you log out then log in while holding the shift key?

What happens if you take the normal steps in a new User Account?

Are there any problems if you attempt to create a chart in an Excel file?

NOTE: For future reference, reinstalling complex apps on a Mac is *rarely* a
fix for any typical problems. The application files simply do not corrupt &
those are the only ones affected by reinstalling -- especially if you don't
run the proper Remove utility before reinstalling. If the software/source
media does happen to be defective reinstalling just replaces the problem
with itself. In fact, reinstalling can mask or exacerbate the actual problem
& may even cause others. At best it's a waste of time.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Kellykwan.hk]

Hi Bob,

Launch Excel first then switch PPT still cannot do.
Log out and log in still cannot do
create a chart in Excel file is ok. but cannot copy the chart to Powerpoint. same error message shows.

Do you mean to create a new user account in Mac?