cannot install office updates

[Jiaowan]

Hi~
I have problems in installing some office updates.
Can you please help?
I have successfully downloaded the updates, but somehow my tablet could not
install them.

Here are the details concerning the updates:
(1) KB945432 Microsoft Outlook 2003. When I tried to install it manually, a
dialogue box said"The expected version of the product was not found on your
system"ï¼›

(2)KB950241 Microsoft Word 2003: As I installed it manually, a dialogue box
said the same message as KB945432ï¼›

(3)KB947355 Microsoft Office 2003: When I installed it manually, a dialogue
box also said the same message as KB945432ï¼›

However, I do have the Microsoft Office 2003 including Outlook and Word. My
tablet is under windows XP.

Thanks a lot. ^_^

 

[Peter Foldes]

Jiaowan

Are you sure that you downloaded the correct versions of these Updates for you XP Tablet version

 

[Jiaowan]

Peter
I have checked the MS web, those updates in the Microsoft web only have
one version, the descriptions say they are only available for XP Service
Pack 2, vista, win 2000 and Win Server 2003, but I don't know whether Pack 2
are for tablet PC.

Thanks and regards.

 

[Milly Staples [MVP - Outlook]]

Tablet PCs are either Windows XP or Windows Vista - the patches do not
distinguish between product form factors (desktop, laptop, Tablet PC)

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Jiaowan asked:

| Peter
| I have checked the MS web, those updates in the Microsoft web only
| have one version, the descriptions say they are only available for XP
| Service Pack 2, vista, win 2000 and Win Server 2003, but I don't know
| whether Pack 2 are for tablet PC.
|
| Thanks and regards.
|
| "Peter Foldes" wrote:
|
|| Jiaowan
||
|| Are you sure that you downloaded the correct versions of these
|| Updates for you XP Tablet version

 

[Jiaowan]

Peter,
now I can confirm that I have downloaded the correct versions,
but I still cannot install them
Antivirus version: Kaspersky 6.0

Thanks

 

[pic-kel]

Hi~
I have problems in installing some office updates.
Can you please help?
I have successfully downloaded the updates, but somehow my tablet could not
install them.

Here are the details concerning the updates:
(1) KB945432 Microsoft Outlook 2003. When I tried to install it manually, a
dialogue box said"The expected version of the product was not found on your
system"ï¼›

(2)KB950241 Microsoft Word 2003: As I installed it manually, a dialogue box
said the same message as KB945432ï¼›

(3)KB947355 Microsoft Office 2003: When I installed it manually, a dialogue
box also said the same message as KB945432ï¼›

However, I do have the Microsoft Office 2003 including Outlook and Word. My
tablet is under windows XP.

Thanks a lot. ^_^

 

[pic-kel]

I am having the same problems kb953465 and kb953432. After days of searching
I have found that quite awhile back my computer had a Windows Watson Crash
due to an application error, listing exception generated was c0000005. I'm
curious if it could be the beginning of my problem. Has anyone tried to use
previous files in their Office and you get the message that file is already
open. I also added Window's Live about the same time as the crash and
Window's Outlook is connected to it. The kb's above seem to be connected to
Outlook.