Cannot install or uninstall Microsoft Office products...

[Matthew Downey]

I have an Acer PC and I am running Vista 64 on it. I got Microsoft Office
when I bought it, I believe it came with it, I may have purchased it
seperate. Regardless, I have lost the registration key.

WHen I try to unistall form Add Remove Programs, it says it is corrupted. I
cann't reinstall it without the product key. So I tried to unistall manually
per the instructions of someone in the Microsoft Answers website at this link
(these are the instructions) http://support.microsoft.com/kb/928218 he gave
me.

WHen I try to look up the installers and find them with the subject feature
of view on the window, I am not able to uninstall them because I am missing a
file called "HomeStudentrWW.msi".

I thought this might be a virus, but my system is clean.

I tried using the disc, but it always asks me for file "HomeStudentrWW.msi".

What does this mean? And what ever shall I do? Please me help me, ASAP. I
am in a big hurry because of school. I just want to get this uninstalled so
I can install the new Office 2007 professsional I just bought to replace the
old corrupted one. Thank you.

Oh, and by the way, I tried to post this before but it did not go through or
ever show as a posting in the forum. Please me me. If I get lost, I can
also be reached at (e-mail address removed).

Thank you.

Matthew Downey

 

[Herb Tyson [MVP]]

It might be that something like this can show you the product key for
Office... which might then let you get over the hurdle you're encountering:

http://www.softpedia.com/get/System/System-Info/SoftKey-Revealer.shtml

Note: I haven't used this one, but I've used one like it (can't find the
name right now), and it did indeed display the 25-character product key for
Microsoft applications.

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

 

[DL]

Maybe also Belarc Advisor or MagicJelly Bean

It might be that something like this can show you the product key for
Office... which might then let you get over the hurdle you're
encountering:

http://www.softpedia.com/get/System/System-Info/SoftKey-Revealer.shtml

Note: I haven't used this one, but I've used one like it (can't find the
name right now), and it did indeed display the 25-character product key
for Microsoft applications.

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com

 

[Herb Tyson [MVP]]

Ah--Belarc. That's the one I was trying to think of, but it didn't come up
in a Google search. That one I've used, and it works.

--

Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com