Cannot install Project Standard 2007

[John]

Hi, I'm getting an error that setup encountered a problem and cannot
continue. Also, I'm not sure it is related but I cannot install office07 sp2
or run office update...both say detection failed due to a corrupt
installation database. I'm running XP SP3, and have Office 2007 pro SP1
installed also.

Any ideas? I'm hitting a wall and the log was no help to me.
Thanks

 

[Rob Schneider]

Hi, I'm getting an error that setup encountered a problem and cannot
continue. Also, I'm not sure it is related but I cannot install office07 sp2
or run office update...both say detection failed due to a corrupt
installation database. I'm running XP SP3, and have Office 2007 pro SP1
installed also.

Any ideas? I'm hitting a wall and the log was no help to me.
Thanks

probably somethine wrong with Windows or the hard disk is corrupted.
Get the IT folks involved.

 

[BB]

I'm having the same problem. Get that ambiguous error message and
installation stops right after typing in product key. This is VERY
frustrating. I have tried on my laptop and on my desktop machines. Both
running XP with Office Standard 2007. I just purchased Project Professional
2007 and need to be able to use it today.

 

[Rob Schneider]

I'm having the same problem. Get that ambiguous error message and
installation stops right after typing in product key. This is VERY
frustrating. I have tried on my laptop and on my desktop machines. Both
running XP with Office Standard 2007. I just purchased Project Professional
2007 and need to be able to use it today.

As a new product, call the support people who sold you the product, or
whom they refer you to. I *think* but not sure that Microsoft fields
calls like this. Look in the paper work.

 

[JulieS]

Hello BB,

I've never personally had this issue but a quick google search
turned up a couple of possible answers regarding the corrupt
installation database:

http://forums.techarena.in/ms-office-support/940410.htm

http://forums.techarena.in/ms-office-support/729760.htm

Instructions on manual uninstall:

http://support.microsoft.com/kb/928218/en-us

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information about Microsoft Project