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Message: [QUOTE="Lee, post: 7388466"] Hello Sharon and Peter, I have the same problem. I need to uninstall this compatibility pack so I can reinstall the correct one, and Microsoft wants to charge me $80 for the priviledge of getting one of their technicians to fix a problem they created. The normal Control Panel uninstall function just doesn't work, and I know there is a way around this, but I don't remember what the technician, the last time I had a similar problem, did to remove such a knotted up file. Your help/insights would be greatly appreciated. Regards, Lee [/QUOTE]