cannot install sp3 for office 2000

[Bill]

When i try to update my office 2000 with sp3 i get an
error that ways update could not be applied. DOES anyone
have any info on this? I have tried this on several
peoples machines and I get the same error. Is this
something to do with our install of office?
Thanks for all your replies

Bill

 

[Susan Ramlet]

Hi, Bill,

See if this article helps:

326585 - OFF2000: Overview of Office 2000 Service Pack 3:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;326585

It requires SR-1a. Have you applied SR-1a? Are you trying to apply a
Client update to an installation that was done via an administrative
installation point? If so, you need to use the Administrative Update.

If that doesn't help, try using a verbose logfile to troubleshoot:

237957 - OFF2000: How to Use an Office 2000 Setup Log File to Troubleshoot
Setup Problems:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;237957

279299 - OFF2000: How to Troubleshoot the Installation of SP-2 by Using the
Log File:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;279299

(not SP-3, but may still contain helpful information).

 

[werner stern]

Hi,

I finally solved this problem. I did copy my cd to a file on the hd. That
though still did not solve the problem.

What solved it was that I downloaded the sp3 file and ran it from my
directory that I keep for installing programs. Then it worked. Even without
putting in the original CD. It used the copy on the HDD.

Thanks for your help.